waggi Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "You") and waggi.cam ("waggi," "We," "Our," "Platform"), a PAGCOR-licensed online gaming operator based in the Republic of the Philippines. By accessing the waggi website, creating an account, depositing funds, or participating in any gaming activity on our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease using the waggi platform and contact our support team to close your account. Continued use of the platform after any modification to these Terms constitutes acceptance of the modified terms.

2. Eligibility and Age Requirements

2.1 Minimum Age

You must be at least twenty-one (21) years of age to create a waggi account, deposit funds, or participate in real-money gaming. By registering an account, you represent and warrant that you meet this minimum age requirement. waggi reserves the right to request government-issued identification at any time to verify your age and identity.

2.2 Geographic Restrictions

waggi is licensed to operate exclusively within the territorial jurisdiction of the Republic of the Philippines under PAGCOR regulation. Players must be physically located within Philippine territory at the time of account registration and gameplay. Use of VPNs, proxy servers, or other tools to disguise your location is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of funds.

2.3 Legal Capacity

You represent that you have full legal capacity to enter into this agreement under Philippine law and are not subject to any legal disability or restriction that would prevent you from using online gaming services. You further represent that participating in online gaming is legal in your jurisdiction and that you are not violating any local, provincial, or national law by using the waggi platform.

3. Account Registration and Security

3.1 Account Creation

To use waggi services, you must create a personal account by providing accurate, complete, and current information including your full legal name, date of birth, residential address, valid Philippine mobile number, and email address. You may only register one (1) account per person. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and will result in permanent account closure and forfeiture of all funds.

3.2 Account Verification

waggi is required by PAGCOR regulation to verify the identity of all account holders. You agree to provide valid government-issued identification (Philippine passport, driver's license, UMID, or Postal ID) and proof of address (utility bill, bank statement, or government correspondence) within thirty (30) days of account registration. Accounts that remain unverified after this period may be suspended until verification is completed.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any authentication tokens. You agree to notify waggi immediately of any unauthorized access or security breach. waggi is not liable for any loss or damage arising from your failure to protect your account credentials. You are responsible for all activity that occurs under your account, whether authorized or unauthorized.

3.4 Account Information Updates

You agree to keep your account information current and accurate at all times. Failure to update your contact information, particularly your email address and mobile number, may result in missed important communications regarding your account, including withdrawal confirmations, security alerts, and promotional offers.

4. Deposits, Withdrawals, and Payment Processing

4.1 Accepted Payment Methods

waggi accepts deposits via GCash, PayMaya, bank transfer (BPI, BDO, Metrobank, UnionBank), and credit/debit cards (Visa, Mastercard). Minimum and maximum deposit limits vary by payment method and are displayed at the time of transaction. All deposits are processed in Philippine Pesos (PHP). waggi does not charge fees for deposits, but third-party payment providers may apply their own transaction fees.

4.2 Withdrawal Processing

Withdrawals are processed to the same payment method used for deposit whenever possible. GCash withdrawals are typically processed within two (2) minutes during business hours (Monday to Friday, 8:00 AM to 6:00 PM Philippine Time), subject to system availability. Bank transfers may take one (1) to three (3) banking days depending on the receiving institution. Withdrawals requested outside business hours or on weekends and Philippine public holidays will be processed on the next business day.

4.3 Withdrawal Verification

waggi reserves the right to request additional identity verification before processing withdrawals, particularly for first-time withdrawals or transactions exceeding PHP 50,000. This may include video verification, additional government ID, or proof of payment method ownership. Withdrawals will be held pending completion of verification procedures.

4.4 Anti-Money Laundering Compliance

In compliance with Philippine Anti-Money Laundering Act (AMLA) regulations, waggi monitors all financial transactions for suspicious activity. Deposits must be wagered at least one (1) time before withdrawal to prevent the platform from being used for money laundering purposes. Accounts engaged in suspicious transaction patterns will be flagged for investigation and may be reported to the Anti-Money Laundering Council (AMLC).

4.5 Currency and Conversion

All transactions on waggi are denominated in Philippine Pesos (PHP). Deposits made in foreign currencies will be converted to PHP at the prevailing exchange rate at the time of transaction. waggi is not responsible for currency conversion losses or exchange rate fluctuations.

5. Bonuses, Promotions, and Wagering Requirements

5.1 Promotional Terms

waggi offers various bonuses and promotions to players, including welcome bonuses, reload bonuses, cashback offers, and free spins. Each promotion is subject to specific terms and conditions that will be clearly stated at the time the offer is made. By claiming any bonus, you agree to the applicable bonus terms, including wagering requirements, game restrictions, maximum bet limits, and expiration dates.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements before funds can be withdrawn. Wagering requirements are expressed as a multiple (e.g., 30x) of the bonus amount or the combined deposit and bonus amount, depending on the promotion. Only real-money wagers count toward wagering requirements. Void bets, cashed-out bets, and bets placed on excluded games do not contribute to wagering requirement completion.

5.3 Bonus Abuse

waggi reserves the right to void bonuses, cancel winnings, and close accounts engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using betting strategies designed to exploit bonus terms, collusion with other players, or any other activity that violates the spirit of fair play. All bonus-related decisions made by waggi are final.

5.4 Promotional Changes

waggi reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who have already opted into a promotion before its cancellation will be allowed to complete the promotion under the original terms unless otherwise stated.

6. Gameplay Rules and Fair Play

6.1 Game Integrity

All games offered on waggi are provided by licensed third-party software suppliers and are independently tested by accredited testing laboratories to ensure fairness and randomness. Return to Player (RTP) percentages for each game are displayed in the game information panel. waggi does not influence, alter, or manipulate game outcomes in any way.

6.2 Game Rules

Each game offered on waggi has specific rules that govern gameplay, payouts, and special features. You are responsible for understanding the rules of any game before placing real-money bets. Game rules can be accessed via the information or help button within each game. Disputes arising from misunderstanding of game rules will be resolved based on the official game rules as published by the game provider.

6.3 Technical Malfunctions

In the event of a technical malfunction, network interruption, or software error that affects game outcomes or account balances, waggi reserves the right to void affected bets and restore accounts to their pre-malfunction state. waggi will make reasonable efforts to notify affected players and resolve technical issues promptly. Malfunction voids all pays and plays.

6.4 Disconnection Policy

If your connection to the waggi platform is interrupted during active gameplay, any in-progress game rounds will be completed automatically based on your last valid action. For games where player input is required (e.g., live dealer games), the hand will be resolved according to the game's disconnection policy as stated in the game rules. Completed game outcomes will be reflected in your account history.

7. Prohibited Activities and Conduct

You agree not to engage in any of the following prohibited activities while using the waggi platform:

• Fraudulent Activity: Using stolen credit cards, falsified documents, or fraudulent payment methods to deposit funds or claim bonuses.
• Collusion: Coordinating with other players to gain an unfair advantage in multiplayer games or poker rooms.
• Bot Usage: Using automated software, bots, or scripts to place bets or play games on your behalf.
• Arbitrage Betting: Exploiting odds discrepancies between waggi and other betting platforms to guarantee risk-free profits.
• Chargebacks: Filing unauthorized chargebacks or payment reversals with your bank or payment provider after receiving funds or services from waggi.
• Account Sharing: Allowing another person to access or use your waggi account.
• Circumventing Restrictions: Using VPNs, proxies, or other tools to bypass geographic or account restrictions.
• Offensive Conduct: Harassing, threatening, or abusing waggi staff or other players via chat, email, or any communication channel.
• Exploiting Errors: Deliberately exploiting software bugs, pricing errors, or technical glitches for financial gain.

Violation of any prohibited activity will result in immediate account suspension, forfeiture of all funds (including deposits and winnings), and potential referral to law enforcement authorities where criminal activity is suspected.

8. Limitation of Liability and Dispute Resolution

8.1 Limitation of Liability

waggi provides its services on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the maximum extent permitted by Philippine law, waggi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data, or goodwill.

8.2 Maximum Liability

In no event shall waggi's total aggregate liability to any player exceed the amount deposited by that player into their waggi account during the six (6) months immediately preceding the claim.

8.3 Dispute Resolution Process

In the event of a dispute between you and waggi, you agree to first attempt resolution through waggi's internal dispute resolution process by contacting customer support at [email protected]. If the dispute cannot be resolved internally within thirty (30) days, either party may escalate the matter to PAGCOR for mediation. Decisions made by PAGCOR in its regulatory capacity are final and binding.

8.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

9. Account Suspension and Termination

9.1 Player-Initiated Closure

You may close your waggi account at any time by contacting customer support and requesting account closure. Upon closure, any remaining balance will be returned to you via your registered payment method after verification of your identity and compliance with anti-money laundering procedures. Closed accounts cannot be reopened.

9.2 waggi-Initiated Suspension

waggi reserves the right to suspend or terminate your account at any time for violation of these Terms, suspicious activity, failure to complete identity verification, or any other reason deemed necessary to protect the integrity of the platform or comply with regulatory requirements. You will be notified of the reason for suspension via your registered email address.

9.3 Dormant Accounts

Accounts with no login activity for twelve (12) consecutive months will be classified as dormant. waggi reserves the right to charge a monthly dormancy fee of PHP 200 or 10% of the remaining balance (whichever is lower) on dormant accounts until the balance is depleted or the account is reactivated. You will be notified via email before dormancy fees are applied.

9.4 Self-Exclusion

Players who wish to take a break from gaming for responsible gaming reasons may request temporary or permanent self-exclusion. Self-excluded accounts will be locked for the requested period and cannot be reopened, even at the player's request, until the exclusion period expires. For permanent self-exclusion, accounts are closed permanently with no option for reinstatement.

10. Modifications to Terms and Conditions

waggi reserves the right to modify, amend, or update these Terms at any time to reflect changes in our services, legal requirements, or regulatory obligations. Material changes to these Terms will be communicated to players via email and prominent notice on the waggi website at least fourteen (14) days before the changes take effect.

Your continued use of the waggi platform after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree with the changes, you must cease using the platform and close your account before the changes take effect.

11. Contact Information

For questions, concerns, or disputes regarding these Terms and Conditions, please contact the waggi support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the waggi website
• Phone: Available during business hours (Monday–Friday, 8:00 AM – 6:00 PM PHT)

For regulatory inquiries or unresolved disputes, you may contact PAGCOR directly through their official channels.